Privacy Policy

Information you give us

• Account details: your email address, name, username, profile photo and bio. If you sign in with Apple or Google, we receive the name and email address that provider shares with us.
• Investor profile: whether you are an accredited investor, your annual income, your net worth and how much you have invested under Regulation Crowdfunding in the past 12 months. Federal rules limit how much a person can invest each year based on these figures, and we use them to calculate your limit. We also record your answers to the educational quiz and your consent to receive documents electronically.
• Identity verification: to verify who you are, our provider Persona collects information such as your government ID, a selfie, your date of birth, your address and, where required, your Social Security number. Persona sends us the result of the check and a reference number. We do not store images of your ID.
• Payments: card and bank details are entered into and stored by Stripe. We keep a Stripe customer reference, the amount and status of each payment and refund, but never your full card number.
• Investments: the amounts you commit, the companies you invest in, the agreements you sign and your electronic signature.
• Founders and companies: if you list a company, we collect the company's details, its EIN, information about its officers and the photos and videos you upload. If you provide a signer's Social Security number, it is encrypted on arrival and only its last four digits can be read back by the Service.
• Support: the messages and attachments you send us.

Information collected automatically

• Location: if you allow it, the app reads your device location during sign-up to confirm where you live and to tailor what you see. You can decline and type your location instead, and you can turn location access off at any time in your device settings.
• Activity: the companies you like, save, view or invest in, so we can show them back to you and improve recommendations.
• Device and diagnostics: notification tokens so we can send push notifications you have allowed, and crash reports that tell us what went wrong when the app fails.

How we use it

• To create and run your account and show you companies raising capital.
• To verify your identity, calculate your investment limit, process payments and refunds and deliver the documents for your investments.
• To meet our legal obligations, including securities, anti-money-laundering and tax rules, and to prevent fraud and abuse.
• To answer your support requests and send you notices about your account.
• To fix problems and improve the Service.

Who we share it with

We share information only with the parties needed to run the Service:

• Service providers that process data on our behalf: Supabase (database, sign-in and file storage), Persona (identity verification), Stripe (payments), Cloudflare (video and file hosting), Vercel (website hosting), Sentry (crash reports), Apple and Google (sign-in and push notifications).
• Companies you invest in receive the information they need to record you as an investor, such as your name, contact details and investment amount.
• Authorities, when we are legally required to share information or need to protect the rights and safety of our users or the public.
• A successor, if e4e is involved in a merger, acquisition or sale of assets, in which case this policy continues to apply to your information.

Information you choose to make public, such as your username, profile photo, or a company's profile and videos, is visible to other users.

How long we keep it

We keep your information for as long as your account is open. When you delete your account, we delete your information, except records we are required by law to keep, such as records of investments and payments, which we keep for the period the law requires and then delete.

Your choices and rights

• Delete your account at any time from the Profile screen in the app, or by emailing us.
• Access or correct your information by editing your profile or by asking us for a copy.
• Notifications and location can be turned off in your device settings.

Depending on where you live, including California, you may have additional rights to know what we collect, to request deletion and to not be discriminated against for using these rights. We do not sell or share personal information for targeted advertising. To make a request, email ulises@e4e.app. We will verify your identity before acting on it.

Security

Data is encrypted in transit, access to it is restricted by account, and the most sensitive fields, such as Social Security numbers, are encrypted at rest with keys held separately from the data. No system is perfectly secure, so we cannot guarantee that information will never be accessed without authorization.

Children

The Service is for adults 18 and over. We do not knowingly collect information from anyone under 18, and we will delete it if we learn we have.

Changes

If we change this policy, we will post the new version here with a new effective date, and tell you in the app if the change is significant.

Contact

Questions about this policy or your information: ulises@e4e.app.